By: rachellovescarolinejohansson
18/10/2009
3:48 pm Yahoo! Profile:
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I have been informed by Telstra that my mobile contract has been terminated by them,and they have sent me a bill for nearly $500.The reason they gave was that I owed them a measly $25 from the previous month.Now I have no mobile service and a huge bill!
I asked if i could simply pay the $25 and get reconnected but they said this was not possible and I will have to pay the $ 500 bill that THEY initiated....I`m soooo pissed off with them and they wont listen to reason.They dont even care that I am a disabled pensioner with limited mobility!
They really SUCK! |
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By: rustyserpentine6
18/10/2009
10:20 pm Yahoo! Profile:
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| You dont need a mobile service the emergency number will ring anyway if needed,you have a comp just use skype its free. |
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By: verycontrary_mary
18/10/2009
10:39 pm Yahoo! Profile:
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| But you can't drag a computer out in a small bag continuely. |
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By: yssemwocdam
19/10/2009
1:27 am Yahoo! Profile:
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| Guess what? Telsta can let you go to Optus or any other telco and you can use prepaid wherever you go. So given this truth, big finger to your former telco. DO NOT PAY, or get ph kt we don't want to know. |
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By: arctickeno
19/10/2009
2:31 am Yahoo! Profile:
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The prepaid phones are really the best way to go but with these big companies if you talk to someone "in charge." Not a customer service rep. they can, and usually will, drop the fee's.
You have insist to speak to "someone in authority." |
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By: peaceleo69
19/10/2009
2:35 am Yahoo! Profile:
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LOOK up the telecommunications ombudsman and put in a complaint-if they think you have a case-they will give you a reference humber and a phone number for a relevant Telstra trouble shooter to sort it out for you.
I think this is your best bet to avoid paying a big fee-seems pretty unreasonable-unless you are way behind on your contract! |
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By: aussiearisen
19/10/2009
8:12 am Yahoo! Profile:
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We`ve been having trouble with Telstra recently, as have quite a few of our friends.
If yours is small account, the ombudsman is definitely the way to go. |
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By: littleladyagain
19/10/2009
9:00 am Yahoo! Profile:
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not much detail there, hardly seems credible..but yes go to the ombudsman if you have a legitimate complaint..
you will always be a victim until you enable yourself.. |
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By: littleladyagain
19/10/2009
9:14 am Yahoo! Profile:
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| http://www.tio.com.au/contact.htm |
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By: the_light_went_out
19/10/2009
9:21 am Yahoo! Profile:
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FFS it's rachelle so who gives a f.ck?
Probably bullshit like her suicide and love life. Look out here comes Lisa to the rescue. No messing about with the ombudsman for our Lisa she has a direct number for a High Court Judge. |
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By: littleladyagain
19/10/2009
9:30 am Yahoo! Profile:
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| heh.......tell it like it is light.... :P |
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By: busty.stclaire
19/10/2009
9:37 am Yahoo! Profile:
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Jebus wept, just like your other 'issue' with the loan sharks (shock horror) wanting there money....
READ your TERMS and CONDITIONS on your contracts :/
I'd say you were on a 24 month contract, you don't pay one month, then you have to pay out remainder.... Booooo hissssssssss! |
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By: busty.stclaire
19/10/2009
9:37 am Yahoo! Profile:
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| *their!* |
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By: rachellovescarolinejohansson
19/10/2009
9:47 am Yahoo! Profile:
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Original message
By: the_light_went_out
23 minutes ago
Re:Is this legal??????? (PREVIEW)
FFS it's rachelle so who gives a f.ck?
Probably bullshit like her suicide and love life. Look out here comes Lisa to the rescue. No messing about with the ombudsman for our Lisa she has a direct number for a High Court Judge.
......................... .................
Childish people........
This is a legit post..but it seems i will never really have any credibility.
oh well....nothing lost really.
You cant educate idiots |
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By: the_light_went_out
19/10/2009
9:51 am |
Message deleted. Reason: Breach of terms of service |
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By: littleladyagain
19/10/2009
10:13 am Yahoo! Profile:
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| well, did you ring them? |
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By: rachellovescarolinejohansson
19/10/2009
10:47 am Yahoo! Profile:
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By: littleladyagain
33 minutes ago
Re:Is this legal??????? (PREVIEW)
well, did you ring them?
<<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<
I have case with the Comms ombudsman. |
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By: shoxtora
19/10/2009
10:57 am Yahoo! Profile:
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By: littleladyagain
33 minutes ago
Re:Is this legal??????? (PREVIEW)
well, did you ring them?
<<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<
I have case with the Comms ombudsman."
Why do I feel sorry for the Ombudsman? |
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By: timtam125
19/10/2009
11:05 am Yahoo! Profile:
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The ombudsman will definitely get you reconnected or off the hook.
You should also contact A Current Affair etc and let them know about this. |
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By: verycontrary_mary
19/10/2009
11:09 am Yahoo! Profile:
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| Or you could pay your bills on time.Why do people always look to complain at oters when it was their action that started the reaction. OK you say its only %25 but wher shouldthe cutoff occur. Some might say higher. Easier to say zero tolerance. Same arguemnt is used by those running late for planes."I was only a few minutes!!!" |
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By: shoxtora
19/10/2009
11:12 am Yahoo! Profile:
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The ombudsman will definitely get you reconnected or off the hook.
You should also contact A Current Affair etc and let them know about this."
Yeah they would love it. A suicidal dyke with a twisted love life, a phone bill and loan sharks. A top story that one. |
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By: beepshow
19/10/2009
11:26 am Yahoo! Profile:
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Where did the $500 come from if you only owed them $25?
Wise advice from Busty there. Telstra can often be incompetent but this sounds like something that may be rectified through reading your contract. Also, the ombudsman can't help you if you have signed an agreement with Telstra which allows them to do what they are doing.
Read the contract and make sure you are in the right before making any complaints. The ombudsman doesn't like have his/her time wasted either. |
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By: felixuosity
19/10/2009
11:32 am Yahoo! Profile:
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"Read the contract and make sure you are in the right before making any complaints. "
Best advice I've read all day. Won't stop some from complaining though. Next it will be "they didn't tell me that" or "How was I supposed to know"
Always read your contract! |
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By: yssemwocdam
19/10/2009
11:51 am Yahoo! Profile:
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| Oppressive contracts are illegal. At face value this looks like an oppressive contract. |
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By: beepshow
19/10/2009
12:08 pm Yahoo! Profile:
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"Oppressive contracts are illegal."
................
That's not exactly true, Yssen. If you are naive enough to sign on the dotted line without knowing what all the terms and conditions are then you have legally agreed to the terms of their contract. There are plenty of deals offered by companies offering credit, mobile connection, loans, used cars, credit cards, store credit, etc which look great....until you don't hold up your side of the bargain. Best to read the fine print and avoid getting caught up in something you can't afford to deal with. |
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