By: wfm000
11/12/2007
10:21 am Yahoo! Profile:
wfm000 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| Has anyone else out there had the misfortune to experience the ordeal of having a Chrisco Christmas Hamper (or lack of) delivered this year? It's a long on going story, which I won't bore anyone with. But to cut it short, I've never had so much trouble dealing with a company as I have with Chrisco this year. |
|
By: crazin_a
11/12/2007
10:23 am Yahoo! Profile:
crazin_a Did this message offend you?
Sign in to report abuse |
Reply to this message |
| Nope i personally havent, was thinking about joining next year but if its really that bad then i might avoid it.. |
|
By: unicorn_kisses_4u
11/12/2007
10:26 am Yahoo! Profile:
unicorn_kisses_4u Did this message offend you?
Sign in to report abuse |
Reply to this message |
| I had problems with them last year so refused to order this year My parents ordered for first time this year and had problems they said never again. I am gonna try castle hampers next year. I think it is a great idea but chrisco is a joke |
|
By: wfm000
11/12/2007
10:27 am Yahoo! Profile:
wfm000 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| A word of advice, either find another hamper company, or put that money aside each week. |
|
By: saos1n888
11/12/2007
10:29 am Yahoo! Profile:
saos1n888 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| wfm: your better off going into detail regarding it.. also how have you paid for the hamper? cash? Money order? CC? DD? |
|
By: neecue
11/12/2007
10:36 am Yahoo! Profile:
neecue Did this message offend you?
Sign in to report abuse |
Reply to this message |
you and hundreds of others wfm000 ,people in my street ARE STIL WAITING for theres ,2 weeks over due
and only have JUST go through to them via phone . the faxes and email still havent been answered
i wouldnt tough them with a ten foot pole |
|
By: neecue
11/12/2007
10:40 am Yahoo! Profile:
neecue Did this message offend you?
Sign in to report abuse |
Reply to this message |
and in the long run it is NOT cheap ..and there is a lots of things in the hamper that you dont want .
you are better off opening up a credit account , put the money in there every week , get interest on it . and then at the end of the year yu can go out and buy thinks on special ,,
the hampers are a gimic . and the companies are a joke . |
|
By: unicorn_kisses_4u
11/12/2007
10:41 am Yahoo! Profile:
unicorn_kisses_4u Did this message offend you?
Sign in to report abuse |
Reply to this message |
| I ordered frm their christmas gift catalogue last year they messed up sending them so we received them 1 or 2 days before christmas |
|
By: wfm000
11/12/2007
10:46 am Yahoo! Profile:
wfm000 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| As I said it's still on going. I had to wait all day for delivery, they ring @ 3pm and tell me they'll be there in an hour, they don't get there till 8.30pm. Half the order's missing. You try to ring them, you're on hold for ages, sometimes they even tell u to ring back and hang up on you.I've written 4 emails which they've answered none. 4 different boxes of chocs, heat affected. They keep telling u someone will get back to you re: missing boxes. It took them 3 weeks to ring back to arrange delivery of missing goods for next Sunday. (That will make it 4 weeks since original delivery) When I ask will it be am or pm they say can't give you a time, so another day wasted waiting for them. My time is valuable especially when you work all week. Money not credited back to account for damaged chocs when it supposed to be. Check list missing from boxes I did receive so don't know if what boxes I have are complete. Have just been on phone to them this morning for 45 minutes trying to sort things out. |
|
By: unicorn_kisses_4u
11/12/2007
11:00 am Yahoo! Profile:
unicorn_kisses_4u Did this message offend you?
Sign in to report abuse |
Reply to this message |
| They dont credit it back to your account they say they will take the money off your order for he following year that way ensuring you ill order through them again |
|
By: ozchickwa
11/12/2007
11:08 am Yahoo! Profile:
ozchickwa Did this message offend you?
Sign in to report abuse |
Reply to this message |
Tried it for the first time this year. My hamper turned up last week on time. Good expiration codes, well into next year. I'm happy with what I got, very few items I don't usually buy but people I can give them too so there will be no wastage.
For all those having troubles , I'm sorry I hope it all works out. This sort if thing can ruin Christmas for you and that sucks.
Try and have a good one.
:) |
|
By: saos1n888
11/12/2007
11:11 am Yahoo! Profile:
saos1n888 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| How have you been paying for the hamperS? |
|
By: wfm000
11/12/2007
11:14 am Yahoo! Profile:
wfm000 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| Direct debit weekly which I've since cancelled. |
|
By: saos1n888
11/12/2007
11:15 am Yahoo! Profile:
saos1n888 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| Bounce the payments back. Say to your bank they are fraud dd's which you never agreed to and bounce them back. |
|
By: wfm000
11/12/2007
11:22 am Yahoo! Profile:
wfm000 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| Can't do that now, the payments have been coming out of same account for 3 yrs, previous hampers, no probs. |
|
By: saos1n888
11/12/2007
11:26 am Yahoo! Profile:
saos1n888 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| Have you got a paystop on there atm? |
|
By: wfm000
11/12/2007
11:36 am Yahoo! Profile:
wfm000 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| Paystop? I've already cancelled any future payments from coming out. |
|
By: saos1n888
11/12/2007
11:50 am Yahoo! Profile:
saos1n888 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| haha they will contact you real soon then :) Paystop removes the authority to dd |
|
By: littlelady100665
12/12/2007
1:42 pm Yahoo! Profile:
littlelady100665 Did this message offend you?
Sign in to report abuse |
Reply to this message |
Has anyone else out there had the misfortune to experience the ordeal of having a Chrisco Christmas Hamper (or lack of) delivered this year? It's a long on going story, which I won't bore anyone with. But to cut it short, I've never had so much trouble dealing with a company as I have with Chrisco this year.
Try ringing the ombudsman's office, they will handle the liaison with Chrisco for you. I did that when Dodo couldn't get my adsl2 up and running. There must be a similar thing for these guys. Might save you the time and hassle of chasing it up yrself. Also if the dispute is with the ombudsman past a set amount of days the company pays a fine, good incentive hey. |
|
By: saos1n888
12/12/2007
1:44 pm Yahoo! Profile:
saos1n888 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| Ombudsman charges a fee for ANY complaint lodged.. its rather expensive |
|
By: saos1n888
12/12/2007
1:44 pm Yahoo! Profile:
saos1n888 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| even if it is responded to within 1 hr.. |
|
By: littlelady100665
12/12/2007
1:54 pm Yahoo! Profile:
littlelady100665 Did this message offend you?
Sign in to report abuse |
Reply to this message |
to the company at fault, not the complainant. It's OK I know you said that just making it real clear for those reading.
I was told it was only after a certain amount of time though, anyway it worked for me. I got my money back. |
|
By: azza30is
12/12/2007
7:45 pm Yahoo! Profile:
azza30is Did this message offend you?
Sign in to report abuse |
Reply to this message |
| We are having exactly the same problem with chrisco and castle. I have ordered from both for years and never had this much trouble. Even on my 3rd delivery date I haven't got them!!!!!! |
|
By: bethanangel2000
12/12/2007
8:25 pm Yahoo! Profile:
bethanangel2000 Did this message offend you?
Sign in to report abuse |
Reply to this message |
| girlfriend was just here crying all her frozens have had to be thrown out cause the courier got tired pulled over to sleep and it was ahot day no refrigeration ...all of it was ruined!!!! chrisco had to reimburse the full cost of the hampers!!!!! but her christmas is now overly stressful as she is due to have her bub any day now!! nah im going to save 100 month and buy a wish card from either coles or woolies for 12 mths then use them to buy for xmas next year! |
|
By: frazzledgrannie
12/12/2007
8:29 pm Yahoo! Profile:
frazzledgrannie Did this message offend you?
Sign in to report abuse |
Reply to this message |
| this IS NOT an 'I told you so' - but after seeing what my dtr got with her hampers - I decided, like a lot of others, to put money aside each week for a BIG spend up just before Chrissy....besides how many of you enjoy a BIG SPEND UP ...I certainly did. |
|
